Nhân sự
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Các nhân viên của chúng tôi là những đại sứ của thương hiệu. Chúng tôi mong muốn thu hút những nhân viên xuất sắc và đem đến cho khách hàng sự phục vụ chuyên nghiệp nhất. Chúng tôi xin dành riêng trang này để cho tất các thành viên của ThaiExpress và cũng là sự đánh giá cao các nhân viên từ cả khách hàng và từ cả nhà hàng. Bouquets from our Customers:… The service was prompt and impeccable. We'd also like to give special mention to our server, who was able to convince us to sign-up for a membership card. Though we have been invited to sign up on numerous occasions before, he was able to make us see the value of the membership pack beyond the $30 fee and how we will benefit from the card without being pushy… Ms Jorey, 17 April 2009 – United Square … My compliments to you for having such a good, efficient and polite team who has whipped up a delicious meal which I enjoyed eating very much. Ms Soh Eng, 15 April 2009 – Bishan Junction 8 … A good Customer Service is a must and to be very honest, that is the first time ever, that I have experienced an excellent Customer Service here in Singapore. I am a regular customer of Thai Express and I make it a point that I visit some of the branches as well. But the staff in Siglap is very distinctive. I am impressed by the Manager as well that he even recognized me knowing that I have only visited the branch thrice. They have extended their service by offering me a good service with a smile and an acknowledgment that I am a regular customer and that even offered me for the membership card as a gratitude and way of appreciation. … Thanks and more power to Thai Express. I will always be a loyal customer because of your delicious food and the good moral values and excellent "service with a smile" of your staff. Ms Katherin, 07 April 2009 – Siglap Springvale … I was greatly impressed with your staff's good service. She was patient in explaining the DBS credit card promotion, and also in introducing the VIP card member privileges. She also checked twice when our food arrived to make sure that everything was ok. Mr Jeffrey, 02 April 2009 – West Coast Plaza … We are writing in to compliment on his initiative as we believe that all waiters of any restaurant should take him as an example. This is the first time we have met with such good service and it really made our day. We believe that you should be very happy to know that there is a staff with such initiative working at your restaurant… .. she totally impressed, both times, with her empathetic service. The first time, I was there for dinner with my two children. She was attentive to their needs. Without my asking, she brought in extra side plates knowing that these will be helpful for me to dish out the servings in smaller portions for them to share. Yesterday was my second time there. I ordered the "chye poh" pad thai dish. She must have sensed my latent desire for chopsticks, instead of the fork and spoon already laid out on the table. She brought them before I had a chance to request for them. You definitely have a gem of a service staff in her! She keeps a watchful eye on the patrons and takes the initiative to anticipate our needs. Ms Ng Chye, 28 February 2009 – West Coast Plaza … Your staff were not only accommodating on the change of tables (3 times!) & continued to be courteous throughout which is RARE in SG F&B context. Ms Vilia, 02 February 2009 – Jurong Point … The service crew attended to us, displayed tremendous attentiveness and professionalism. Not only did she fill up our glasses even before the half-glass mark; she even brought my mother a new pair of chopsticks within seconds after my mother dropped hers. Not to forget she was juggling between serving other tables and some other duties.
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